Terms of Service

1. The Service

HireRank provides AI-assisted CV analysis: scoring, peer ranking, market-fit checks, job-description matching, AI section rewriting, interview preparation questions, and document export. The service is provided by HireRank ("we", "us"). By using the service you agree to these terms.

2. Payments

Paid features are sold as one-time credits processed by Stripe. Prices are shown at checkout and on the pricing page. We do not store your card details; payment data is handled entirely by Stripe. Credits are tied to the payment token issued to your browser after a successful purchase.

3. Refunds

If a paid feature failed to deliver what was promised, contact us within 14 days of purchase at support@hirerank.app and we will refund the payment. Refunds are issued to the original payment method via Stripe.

4. No Guarantee of Outcomes

HireRank improves how your CV reads and scores against common screening criteria. We do not and cannot guarantee interviews, job offers, or any hiring outcome. Scores and suggestions are automated estimates, not professional career advice.

5. Acceptable Use

You may only upload CV content that you own or have the right to use. You must not upload unlawful content, attempt to disrupt the service, probe or circumvent its security or payment controls, or use automated tools to scrape or overload it.

6. Your Content

You retain all rights to the CV content you upload. You grant us a limited licence to process it solely to provide the service, including sending it to our AI providers for analysis and rewriting.

7. Limitation of Liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages, including lost employment opportunities.

8. Changes

We may update these terms from time to time. Continued use of the service after an update constitutes acceptance of the revised terms.

9. Contact

Questions about these terms: support@hirerank.app